State Farm® Insurance Agent Timothy Sawyer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaret Mitton
October 8, 2024
1
out of
5
rating by Jaret Mitton
"Was told FS-1 got sent out , never did 👍🏼 get to spend another day off dealing with this and paying $100 fee although coverage was never lapsed"
We responded:
"Mr Mitton, FS-1 documents are requested via an electronic process and if approved are forwarded to NCDMV. This new system was mandated by NCDMV because of fraud and uninsured drivers across NC. Your request was submitted however not approved by due to gaps in coverage. We appreciate your business."
Danielle Currier
August 28, 2024
5
out of
5
rating by Danielle Currier
"Leighton was extremely helpful and attentive!"
We responded:
"Thank you, Danielle, for your kind words! We're thrilled to hear that Leighton provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
Tyra Scroggins
August 16, 2024
1
out of
5
rating by Tyra Scroggins
"Absolutely scammed by this agency. In 2 months they billed me 3 times for different amounts, sent 3 different quotes and billed me more than all 3. Over billed for a home they refused to cover. Wouldn't return messages and won't refund my money. The agent Kayla will not return messages. She does not care about you."
We responded:
"Ms. Scroggins, We appreciate your business. Insurance services in NC are more tedious than most state. State Farm is the largest insurer in the U.S. and my office upholds the values State Farm has set . My staff was attempting to explain your points of contention however, you walked out during the conversation. We apologize for the complexity of how coverages are administered in NC. Timothy"
Myers Taylor
July 31, 2024
5
out of
5
rating by Myers Taylor
"Amazing service!"
We responded:
"Thank you, Myers, for your kind words and 5-star rating! We're thrilled to hear you had an amazing experience with our service."
Sonia “Sexy1” Morales-Montague
July 31, 2024
5
out of
5
rating by Sonia “Sexy1” Morales-Montague
"Great quick service. Good people."
We responded:
"Thank you for your kind words and 5-star rating! We're thrilled to hear you appreciated our quick service and dedicated team. Your feedback motivates us to continue providing excellent service."
Melanie Edgerton
July 31, 2024
5
out of
5
rating by Melanie Edgerton
"Wonderful business owned & operated by wonderful people!! 5 stars! ⭐️"
We responded:
"Thank you, Melanie, for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience with our team. Your support means a lot to us."
Jaylan Sneed
July 30, 2024
5
out of
5
rating by Jaylan Sneed
"As a new State Farm insurance customer I am so excited to report that this office has been absolutely amazing. Account associate, Chelsea Moore has been wonderful in providing resources and consulting with me through any and every question I could imagine; her five years of experience with the company is distinct and shines through with every conversation. Chelsea makes me Moore proud to be insured by State Farm."
We responded:
"Thank you, Jaylan! We're thrilled to hear about your positive experience with Chelsea and our office. Your satisfaction is our priority, and we're glad to have you as part of the State Farm family. Welcome aboard!"
Nick H
July 30, 2024
5
out of
5
rating by Nick H
"Great lad. 10/10"
We responded:
"Thank you, Nick, for your kind words and perfect rating! We're thrilled to hear you had a great experience with us."
Paige H. Petticrew
July 29, 2024
5
out of
5
rating by Paige H. Petticrew
"The staff at this office are extremely helpful and knowledgeable about finding a policy that fit my family’s needs!! So thankful for the quick response and easy process!"
We responded:
"Thank you, Paige, for your kind words! We're thrilled to hear that our team could assist you in finding the right policy for your family. Your satisfaction is our top priority, and we appreciate your trust in us."
Samantha Walthall
July 29, 2024
5
out of
5
rating by Samantha Walthall
"Chelsea rocks!!"
We responded:
"Thank you for taking the time to leave us a review, Samantha."
Hannah Daniels
July 29, 2024
5
out of
5
rating by Hannah Daniels
"Highly recommend!"
We responded:
"Thank you, Hannah!"
Doug Parrish
July 26, 2024
5
out of
5
rating by Doug Parrish
"I've known Tim for years, he and his staff have always been friendly, helpful, and knowledgeable. I had the chance to work with Owen today for the first time. Owen may be young, but this guy is on point. He was able to answer all my questions quickly and with the reason behind each answer. He's also quite engaging and a very polite young man. If for Tim and Owen alone, I'd recommend this agency. But the other staff in this office are polite, welcoming, and helpful as well. Even though I can't recall their names, the young lady at the front desk welcomed me and asked me how she could help RIGHT AWAY (you don't always get that in Greenville), and the other agent on duty was very courteous and spoke to me as though I were her client. Everyone was friendly and helpful, and Owen was fantastic. If Google allowed 6 stars I'd say they are a seven."
We responded:
"Doug thank you so much! A lot of choices in today’s world for insurance! WE don’t want to be the biggest…just the best! Timothy "
Kyle Walker
July 25, 2024
5
out of
5
rating by Kyle Walker
"Timothy Sawyer insurance is always helpful with all my needs, and quick to respond to any questions I may have."
We responded:
"Thank you, Kyle, for your kind words and 5-star rating! We're delighted to hear that Timothy Sawyer Insurance has been helpful and responsive to your needs. Your satisfaction is our priority, and we appreciate your trust in us."
Hannah Falk
July 24, 2024
5
out of
5
rating by Hannah Falk
"I love working with State Farm! I spoke to Kenzie Cook and she was extremely helpful and knowledgeable about any questions I had!"
We responded:
"Thank you, Hannah, for your kind words! We're thrilled to hear that Kenzie provided you with excellent service. Your satisfaction is our top priority, and we appreciate your trust in us."
Hayden Bogart
July 24, 2024
5
out of
5
rating by Hayden Bogart
"Great people!"
We responded:
"Thank you for the review, Hayden!"
Kg NoRuShZoNe69
July 24, 2024
5
out of
5
rating by Kg NoRuShZoNe69
"Great place"
We responded:
"Thank you!"
Bryan T
July 24, 2024
5
out of
5
rating by Bryan T
"Kayla is great, answered all my questions and was able to quickly get me an auto policy. They also handle my daughter's rental insurance and are very pleasant to deal with. Fair prices too."
We responded:
"Thank you, Bryan! We're thrilled to hear that Kayla provided excellent service and that you're satisfied with your auto and rental insurance policies. We appreciate your kind words and look forward to continuing to serve you and your family."
Marsha Wells
July 23, 2024
1
out of
5
rating by Marsha Wells
"I wish we had our insurance with someone else. We had a fire April 28, 2024. This office has never contacted us to let us know what our policy covers. We still haven't heard from them. The State Farm adjuster, is horrible. We haven't heard from him either. We are using ServPro from Rocky Mount and they are fantastic. State Farm adjuster is sitting on the documents that are sent in to be reviewed and approved. Multiple calls over months to Tim Sawyers office and requests to talk with Tim Sawyer haven't worked. The office is well aware of the issues we are having. My husband has called and so have I. We talk with McKenzie and nothing happens with our claim. The adjuster continues to not return our calls or to process the claim. I sent one hotel bill through and it took a month for it to be approved and then 10 days to get a check. This is not the way to do business."
We responded:
"Ms. Wells, I apologize for the delays and gaps in communication from our claims partners. The in office claims person reached out on 4/31 and again on 5/6 with no response. We have also called claims numerous other times to accommodate your situation. I personally reached out to claims last week and had 2 payments issued. My office will use this a learning experience to have better procedures in the future to handle complex issues. Thank you."
Daniel Andrade
July 22, 2024
5
out of
5
rating by Daniel Andrade
"McKenzie was a huge help and very friendly!"
We responded:
"Thank you Daniel!"
Heather Allen
July 22, 2024
5
out of
5
rating by Heather Allen
"I recently had the pleasure of working with Leighton Richardson to secure a life insurance policy and a homeowners insurance quote. Leighton was incredibly kind and knowledgeable, helping me find a life insurance policy that was perfectly suited to my needs at a great price and value. He also provided me with a superior homeowners quote that was very competitively priced. Leighton was fast, thorough, and always professional throughout the entire process. I highly recommend him to all my friends and anyone in need of insurance services. If you're looking for exceptional service and great rates, give Leighton Richardson a call and let him provide you with a quote."
We responded:
"Thank you, Heather, for your kind words and recommendation! We're thrilled to hear about your positive experience with Leighton. Your satisfaction is our priority, and we appreciate your trust in our services."
Zac Lozaga
July 18, 2024
5
out of
5
rating by Zac Lozaga
"Excellent experience and customer service from Kenzie Cook. I highly recommend."
We responded:
"Thank you, Zac, for your kind words and recommendation! We're thrilled to hear about your excellent experience with Kenzie. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
Leigh Humen
July 18, 2024
5
out of
5
rating by Leigh Humen
"Kayla was amazing! This is easiest I have ever gotten a new homeowner’s policy! Over the phone quickly, paid, and done. Do yourself a favor and contact Kayla at this agency if you need any insurance. She will take care of you!"
We responded:
"Thank you, Leigh, for your wonderful review! We're thrilled to hear that Kayla made the homeowners insurance process so seamless for you. Your recommendation means a lot to us."
Bailey
July 11, 2024
5
out of
5
rating by Bailey
"Incredible service! Kenzie has been by far the best employee I’ve dealt with in all aspects! She deserves a raise for the quality of work she provides!"
We responded:
"Thank you for your kind words, Bailey! We are thrilled to hear about your positive experience with Kenzie. We appreciate your feedback and will be sure to pass along your compliments."
Audrey Keller
July 11, 2024
5
out of
5
rating by Audrey Keller
"Kayla has been super helpful and friendly. She is reachable when I call and email and provides helpful follow ups! Obtaining home insurance was a breeze"
We responded:
"Thank you for your kind words, Audrey! We're thrilled to hear about your positive experience with Kayla. Providing excellent service and making the process easy for our customers is always our top priority."
Caitlin McAllister
July 11, 2024
5
out of
5
rating by Caitlin McAllister
"Kenzie has been super helpful while looking for new insurance agencies!"
We responded:
"Thank you for your kind words, Caitlin! We are delighted to hear that Kenzie provided you with excellent service while assisting you in finding a new insurance agency. We appreciate your feedback!"